George Olds Professional Speaker Customer Service Toronto Keynote

George Olds
Public Speaker,
Trainer and Author

What they say about George!

"Excellent, enthusiastic instructor. Was passionate about the subject matter. I love the mix of tangible examples, humor and practical tools."

- Ed Perez, Northwest Airlines

"You made the skill of sales 'doable' by all of us. Entertaining while instructive. I was very moved and inspired. So valuable to me."

- Susan Mayrand,
Business Solutions Executive

"Complete presentation package. You're just what we need here."

- Brian Brenie, Thomson Learning

"George made the learning experience interesting, challenging and positive. As your customer, I am not satisfied - I'm delighted. Thank you for great training."

Stewart Carley, Advisor, Corporate HR

"I'll start anticipating my customers' needs immediately."

- Gerardo Patino, Getting Graphic

Go4Results! delivers skills development training that WORKS! We specialize in Customer Service, Presentation & Communication Skills.

Whether your conference or meeting calls for a keynote speaker, a breakout session, or a 'personality', choose an experienced professional.

George Olds knows what it means to be aware of, to care about and to do one's share to exceed customers' needs.

George Olds is the only person ever to win a customer service award from American Airlines before actually starting to work for the company.

The International Air Transport Association (IATA) and American Express have also rewarded his customer service skills. He knows what a difference it can make to your company when your customer service providers demonstrate the same skills.

A highly rated classroom instructor, he makes training fun and equips students with the "skills to succeed."

George is the former International Quality Assurance Supervisor for Canada's largest travel management consortium, and later became their national training coordinator.

He's trained 1/3 of Canada's travel agents.After a 27-year career, George left the travel industry one month before 9/11, and teamed up with Ian Taylor of Never say "NO COMMENT" Inc.

Professional Speaker

An award-winning public speaker with a proven ability to communicate, motivate and present to all levels of audiences, George's job is to help you develop skills and achieve results individually or as a team. MORE►

Workshops and Seminars

George leads seminars in customer service, sales, presentation skills, and written communication. He also co-facilitates the Manage Your Message workshop with Ian Taylor, president of Never Say "No Comment" Inc. and former public affairs manager at Toronto's Lester B. Pearson International Airport. MORE►

Writing

George Olds is the co-author of Never Say "NO COMMENT" - How Spin Doctors Answer Questions. It spent 9 months on Books For Business's Sales & Marketing bestsellers list.

He has had several business articles published, including "Do YOU Have A Reputation For Excellence?" IABC and "The Customers' Bill Of Rights" MORE►